A long-term partner for a membership organisation

The IPA needed more than a membership website. It required a digital platform that could support member applications, renewals, payments and day-to-day administration, while providing a reliable experience for members and reducing the burden on the internal team.

Alongside this, the organisation needed creative support that could respond to changing priorities throughout the year, helping to engage members through events, campaigns and communications.

We designed and developed a bespoke membership platform that became central to the IPA’s operations, integrating with third-party systems and supporting the organisation for many years. Rather than delivering a project and moving on, our relationship evolved into an ongoing partnership.

Today, we continue to support the IPA’s communications team with creative design for member initiatives, conferences, awards, publications and promotional campaigns, providing flexible support whenever it’s needed.